Legal
Privacy Policy
This policy explains how personal data is handled on this website and during booking/customer support.
2) What data we process
- Contact data: name, email, phone, and messages you send.
- Booking data: selected boat, dates, booking options, and reservation details.
- Billing/payment metadata needed to manage bookings (payments are handled by Stripe checkout).
- Technical and security data required for site operation.
3) Why we process your data
- To answer your inquiries and provide support.
- To create and manage reservations and payments.
- To comply with legal and tax obligations.
- To protect site and service security.
4) Legal basis
- Contractual necessity (booking and service delivery).
- Pre-contractual steps requested by you (quote and booking requests).
- Legal obligations (accounting, tax, consumer regulations).
- Legitimate interest (security, abuse prevention, service continuity).
- Consent where required (for optional cookies/marketing actions).
5) Data recipients and processors
Data may be shared with technology providers needed to operate the service (hosting, WordPress plugins, payment processors such as Stripe, analytics/cookie tools if enabled), always under applicable data protection rules.
6) Retention
- Inquiry/support data: kept as long as needed to solve your request.
- Booking and invoicing data: kept for required legal/tax periods.
- Cookie data: according to cookie configuration and your consent choices.