Reservations
- To make a reservation, visit our website at www.boatsrentalspollensa.com and navigate to the “Reservations” section. Follow the simple steps to book your preferred boat.
- When making a reservation, please provide your contact details, preferred date and time, the type of boat you’re interested in, and any specific requirements you may have.
- Yes, modifications and cancellations are possible. Please contact us directly through the provided contact information on the website to discuss any changes to your reservation.
- Yes, we offer secure online payment options for your convenience. Details will be provided during the reservation process.
- The minimum age requirement for boat rentals may vary. Please check the specific details on our website or contact us for clarification.
- Absolutely! We can assist you in planning special events or celebrations on our boats. Please contact us directly to discuss your requirements and make the necessary arrangements.
- Group discounts may be available. Please inquire with us about the details and any special offers for group reservations.
- For any additional inquiries or assistance, you can reach our customer support through the contact information provided on the BoatsRentalsPollensa.com website.
Payment And Cancellation Faqs
ow can I confirm my reservation?
- You will receive a confirmation ticket via email. If not received, check your spam/unwanted folder or contact us.
What happens if I am intoxicated during the activity?
- Intoxicated customers won’t be allowed to embark, and the booking will be canceled without a refund.
Can I get a refund for a mistaken booking?
- Partial refund (70%) for mistaken bookings due to administration expenses. No refund if claimed on the activity day or after.
What if I miss the activity?
- No show, no refund in any case.
Are deposits refundable?
- Deposits are personal and NON-REFUNDABLE.
What if the company cancels the activity?
- Offered another day or a full refund. If accepted, terms remain the same. If declined, full reimbursement through the same payment system.
Can I change the date of my reservation?
- Free date change 48 hours before the scheduled activity.
Are gift vouchers and activity packs refundable?
- Both expire in 1 year and are personal and NON-REFUNDABLE.
What if the boat changes stops or number during the activity?
- No refund if changes occur due to safety standards.
What if I want to end the activity or a program for any reason?
- Ended without any refund.
How long do I have to file a claim for damages from an accident?
- You have 1 year to file a civil claim.
What if the company changes the route of the excursions?
- Changes may occur for maritime safety without prior notice.
What if I’m under the influence during any activity?
- Not permitted to embark, and the booking will be canceled without any refund.
Is there a trial process for any disputes?
- In case of trial, it will be held in the administration of Pollença.
